Salon Support: The New Normal – Health & Safety Guidelines

As a trusted, professional partner, Schwarzkopf Professional stands together with every hairdresser – especially during times of crisis – striving to provide the very best in business support and motivational education and importantly, the means to maintain and grow their salon business.


The hairdressing industry was hit hard by the outbreak and spread of COVID-19 with mandatory salon closures to keep both stylists and their clients safe. However, with salons around the world reopening for business it's time to review and put in place additional health, safety, hygiene and distancing measures to rebuild client trust and loyalty. With this in mind Schwarzkopf Professional have teamed-up with Boris Brugger to bring you a series of TrendLab produced #HairHacks that focus on salon health and safety after a global lockdown.


Boris Brugger (@borisbrugger) is a much-celebrated salon owner from Basel, known for both his hairdressing and photography work. As Switzerland was one of the first countries to ease closure regulations due to COVID-19, Boris has collaborated to share his experience of salon life after lockdown, discussing 'the new normal' when it comes to salon safety measurements and hygiene. As a salon owner, he has had to put in place a number of measures – legally enforced by the Swiss authorities – before he could reopen.



TrendLab produced #HairHacks

Whilst it is common practice to regularly review healthy and safety procedures, the following suggestions offer practical solutions for salon owners to consider specially regarding COVID-19:

  • Develop a plan for what to do if someone becomes ill with suspected COVID-19 at one of your salon workplaces. The plan should cover how to isolate the individual from others in the workplace, how to limit the number of people who have contact with the sick person, and how to contact the local health authorities
  • Consider how to identify individuals who may be at risk, and support them, without inviting stigma and discrimination. This could include individuals who have recently travelled to an area reporting cases, or a condition that puts them at higher risk of serious illness (e.g. diabetes, heart and lung disease, older age)
  • Continue to check with local or national public health authorities, and/or the official governmental websites, for the specific requirements in your county to legally to re-open and stay open
  • Consider re-organizing the salon with more space between workstations (to allow a 2-meter distance between chairs)
  • Raise all possible hygiene standards to meet legal requirements and to help your business operate whilst your employees and clients remain safe
  • Consider supplying protective masks for salon staff to support clients’ protection
  • Take into account how to keep your business running even if a lower number of employees and/or clients are allowed (or are willing) to enter your salon (due to local restrictions, or because they are concerned and focused on extra safety)
  • Communicate to your employees and clients about your intended measures and make sure they are aware of what they need to do, or not do when they are in your salon
  • Do address the possible mental health and social consequences your employees may be feeling in general, or if a case of COVID-19 appears in either the salon team, or in their private family situation. Make sure to offer information and support as their employer

Remember: simple precautions and planning can make a big difference to business success and a positive salon environment.


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Disclaimer of liability:

These guidelines are not official government guidelines, but only informal recommendations on general safety measures. Regarding the recent outbreak and spread of COVID-19 the safety measures dictated by local governments are the only binding rules. You are advised to regularly check with the official governmental websites for hairdressing salon standards and/or guidelines for Health & Safety in hairdressing.


The recommendations contained in these guidelines do not indicate an exclusive course of action, or standard of care, or be deemed inclusive of all proper methods of care nor exclusive of other methods of care reasonably directed to obtaining the same results. The authors accept no responsibility as well as no tortious or other liability for any inaccuracies, information perceived as misleading, or the success or failure of any recommendation detailed in the guidelines. It is the sole responsibility of hairdressers and other employees to prevent the transmission of infection.