1. General

Henkel AG & Co. KGaA, hereinafter referred to as Henkel, respects the privacy of each person who visits our websites. Now we would like to inform you of the type of data collected by Henkel and how they are used. You will also learn how you can check the accuracy of this information and request the deletion of these data records by Henkel. Data is collected, processed and used in conformity with the data protection regulations of the country in which the responsible data processing department is located. We take any action required to ensure compliance.


This Privacy Statement does not apply to websites accessible from hyperlinks on Henkel websites.


2. Collection, use and processing of personal data

We collect data relating to a specific person for processing and usage purposes only, if you voluntarily decide to enter the data or expressly give your consent thereto. By doing so, you accept the following terms of use.


When visiting our website, certain data is automatically stored on our servers for the purpose of system administration or for statistical or backup purposes. This data comprise the name of your Internet service provider, in some cases your IP address, the version of your browser software, the operating system of the computer used to access our website, the website you are using to visit us, the websites that you visit while you are with us and, if applicable, any search terms you have been using to find our website. Depending on the circumstances, such data may allow that conclusions be drawn about certain visitors to the website. However, no person-related data is used in this context. Such data is used solely after having been rendered anonymous. If Henkel transfers data to an external service-provider, technical and organisational measures will be taken to help ensure that their transmission occurs in conformity with the statutory data protection regulations.


If you voluntarily supply us with personal-related data, we shall not use, process or transfer this data beyond the limits permitted by statute or to which you consent. Furthermore, we will transfer your data only, with your consent, as set out in this Privacy Statement, as permitted or required by law, or if we are obliged to do so by official or court orders. We may transfer your identifiable personal information to third party service providers that assist us with carrying out the purposes set out in this Privacy Statement, or the event that we merge with or are acquired by a third party or should any such transaction be proposed.


Any changes to this Privacy Statement will be published on this page. This enables you to inform yourself at any time about what data we are storing and how we collect and use such data.


3. Security

Henkel will store your data safely and, therefore, take precautionary measures to protect your data against loss, abuse or changes. Contractual partners of Henkel, who have access to your data in order to provide services to you on behalf of Henkel, are contractually obliged to keep such information in confidence and may not use this data for any other purpose. In some cases, it will be necessary that we transfer your inquiries to affiliated companies of Henkel. Also in these cases your data will be treated as confidential.


Identifiable personal information may only be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Identifiable personal information we collect is maintained at [Location].



Some or all of the identifiable personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.


4. Person-related Data of Children

Henkel does not wish to collect data on children below the age of 14 years. Where necessary, Henkel will expressly draw the children's attention in an appropriate place to the fact that they shall not send any person-related information to Henkel. Should parents or other legal guardians discover that the children under their supervision have made person-related data available to Henkel, we request that they contact us at the address below (see 7. below), if this data should be deleted. We shall then arrange for the deletion of this data without delay.


5. Cookies

To facilitate the use of our websites, and to collect data for marketing and optimisation purposes, we may use "cookies".


Cookies are small units of data temporarily stored on the hard disk of your computer by your browser that are necessary for using our website. The Cookies we use do not contain any personal information about you and cannot be used to identify an individual user. A cookie often includes a unique identifier, which is an anonymous number (randomly generated) and is stored on your device. Some expire at the end of your website session; others remain on your computer for longer.


For more information about cookies, which cookies are used on this website and how to opt-out from having cookies stored on your computer or device, please see our Cookie Policy.


6. Tracking

This website collects and stores data for marketing and optimisation purposes by using a technology of Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Cookies might be set, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website may be used to create pseudonymised user profiles.


Without an explicit agreement by our users, the data collected by Google Analytics technologies is not used to identify a visitor personally and is not aggregated with any other personal data about the holder of the pseudonym.


The information will be transmitted to and stored by Google on servers in the United States. Your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.


You can refuse the collection and storage of data by Google Analytics by clicking on the link below:


I refuse data storage


To exclude the Google Analytics web tracking on this website, an opt-out cookie is set by This exclusion is valid for 5 years or until you delete the cookie. The cookie is set for the named domain, per browser and computer. Therefore, if you visit our website visit at home and work or with different browsers, you need to refuse data storage with every device or browser.


You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser.


Please find further information about the web tracking in the Google Privacy Policy.


7. Your Wishes and Queries / Data Protection Officer

Stored data will be deleted by Henkel upon expiration of the statutory or contractual filing period or if Henkel no longer requires the same. At any time, you may, of course, ask for the deletion of your data. You are also entitled at any time to revoke your consent to the use or processing of your person-related data with future effect. In these cases, or if you have any other wishes in connection with your person-related data, including accessing it or requesting it be corrected, please send an email or a letter to our data protection officer, Mr. Frank Liebich, Henkelstraße 67, D 40191 Düsseldorf, Germany (email: datenschutz[at] Please also contact us this way if you would like to know whether we have collected data about you and, if so, which data. We shall endeavor to comply with your wish immediately.


8. Use of Social Media Plug-ins


The website may be embedded with plug-ins from social networks, including Facebook, Instagram, Twitter, Pinterest and YouTube. The associated services are provided by the companies Facebook Inc., Instagram Inc., Twitter Inc., Pinterest Inc. and YouTube Inc. respectively (“providers”). Such plug-ins might in particular be Facebook's "Like or "Share" button, Twitter's "Tweet" button or Pinterest's "Pin It" button.


To increase the protection afforded to your data when you visit our web pages, these plug-ins are implemented as “2-click buttons”. This form of integration ensures that, when accessing a page from within our website containing such plug-ins, you are not automatically connected to the providers’ servers. Only if you activate the plug-ins, thus issuing a permission for data transmission, will the browser create a direct link to the providers’ servers. The content of the various plug-ins is then transmitted by the provider concerned directly to your browser and then displayed on your screen.


The plug-in tells the provider which of our website pages you have accessed. If, while viewing our website, you are logged into your social network user account, the provider is able to collate your interest, i.e. the information you are accessing on the webpage, with your user account. On making use of any of the plug-in functions (e.g. clicking the “Like” button, leaving a comment), this information will also be transmitted by the browser directly to the provider for retention.


Further information on the collection and use of data by the social network providers, and on the rights and possibilities available to you for protecting your privacy in these circumstances, can be found in the providers’ data protection/privacy advisories and we would recommend that you review these: